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Hello, I found a bug with the chest system. The problem is with the permanent Diamond Chest that costs 400 Gems. When I tap the Diamond Chest, it does not open normally. Instead, the game repeats a sequence from the past: * Diamond Chest * Gold Chest (with the same rewards as before) This is an old sequence that I already completed, but it keeps looping every time. During the bug, my Gem count is temporarily shown as **85 Gems**, which was the amount I had at that time. However, my actual Gems are not lost. After returning to the main menu or logging into my account again, my real Gem count is restored. The Diamond Chest counter is also incorrect. It shows that I have **2 Diamond Chests**, but I actually only own **1**. One of the displayed Diamond Chests appears to be a "ghost" chest from the old data and cannot be opened correctly. I have already tried restarting the game and logging into my account again, but the problem remains. Could you please check my account or let me know if there is a way to fix this? Thank you.
I expected the Diamond Chest to open normally and disappear after I claimed the rewards. Instead, the game keeps replaying an old chest-opening sequence (Diamond Chest → Gold Chest), and the Diamond Chest remains instead of being consumed. My actual Gems are not affected, but the chest cannot be opened correctly.
On my account, I can reproduce the bug every time by tapping the permanent Diamond Chest that costs 400 Gems. Every time I tap it, the game repeats the same old chest-opening sequence (Diamond Chest → Gold Chest). I'm not sure whether this happens on other accounts or only on mine.
As far as I can tell, my account is working normally. I don't have any problems with my account in other games or services. This issue only happens in Countryballs at War. Everything else in the game seems to work normally. The problem only affects the Diamond Chest and the chest-opening sequence. If possible, could you please check my account as well, just in case there is an issue with my account data? Thank you very much.
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