Community rules

Last updated: 11 November 2026

The community, the comments on update notes and the bug tracker are for players of SHN Games. These rules keep them friendly and useful for everyone. They apply to everything you post, and to your username and countryball.

The rules

Be respectful. Argue with ideas, not with people. No insults, threats or bullying.
No hate or harassment. Countryball jokes about countries and history are welcome. Attacks on real people, or on groups of people for their nationality, ethnicity, religion, gender, sexuality or disability, are not. Do not praise real atrocities or hate groups.
Keep personal information private. Do not share your real name, address, phone number, school, passwords or photos of yourself. Do not share anyone else's either.
No spam or advertising. Do not post the same thing again and again. No ads, referral links or promotion of other games, servers or services.
No cheats, hacks or account trading. Do not share or ask for cheats, hacked versions of our games or ways to abuse bugs. Do not buy, sell or trade accounts. If you find a bug that gives an unfair advantage, report it in the bug tracker instead.
Keep it about our games. Posts with nothing to do with SHN Games or our games may be removed.
Write in English, or in the language the thread already uses.
Be yourself. Do not pretend to be SHN Games, a moderator or another player.

Bug reports

Check the bug tracker first. If your bug is already there, vote for it instead of reporting it again.
One bug per report, with clear steps so we can make it happen too.

What moderators can do

When something breaks the rules, a moderator can:

remove a post, comment or bug report
reset a username
ban an account, so it can no longer post, comment, vote or report bugs

Making a new account to get around a ban is not allowed. The new account will be banned too.

Report a problem

If a post or comment breaks the rules, sign in and choose Report post or Report comment under it. Only moderators see your report.
For anything else, such as a username or a bug report, email contact@shngames.com.
If something online makes you feel unsafe, tell a parent, guardian or another adult you trust.

Think a moderator got it wrong?

Email contact@shngames.com from the email address you sign in with. Tell us your username and what happened, and we will look at it again.

The rules

Be respectful. Argue with ideas, not with people. No insults, threats or bullying.

No hate or harassment. Countryball jokes about countries and history are welcome. Attacks on real people, or on groups of people for their nationality, ethnicity, religion, gender, sexuality or disability, are not. Do not praise real atrocities or hate groups.

Keep personal information private. Do not share your real name, address, phone number, school, passwords or photos of yourself. Do not share anyone else's either.

No spam or advertising. Do not post the same thing again and again. No ads, referral links or promotion of other games, servers or services.

No cheats, hacks or account trading. Do not share or ask for cheats, hacked versions of our games or ways to abuse bugs. Do not buy, sell or trade accounts. If you find a bug that gives an unfair advantage, report it in the bug tracker instead.

Keep it about our games. Posts with nothing to do with SHN Games or our games may be removed.

Write in English, or in the language the thread already uses.

Be yourself. Do not pretend to be SHN Games, a moderator or another player.

Report a problem

If a post or comment breaks the rules, sign in and choose Report post or Report comment under it. Only moderators see your report.

For anything else, such as a username or a bug report, email contact@shngames.com.

If something online makes you feel unsafe, tell a parent, guardian or another adult you trust.