Countryballs at War - Account Deletion
Last updated: August 15, 2025
This page explains how to delete a Facebook Login or PlayFab account linked to Countryballs at War, and what happens to your data when you do.
How to Request Deletion
You can delete your account in either of the following ways:
- Open the in-game Settings menu and select Delete Account
- Send an email to contact@shngames.com with the subject Account Deletion Request and include your player ID from the in-game settings
What Is Deleted
After verification, or after confirmation of the in-game deletion action:
- PlayFab account data, including login information, cloud saves, analytics, and challenge history, will be removed
- Facebook Login connections will be unlinked from the game
- In-game progress and purchases associated with that account will be permanently lost
Processing Time
Account deletion requests are processed within 30 days of verification.
Contact Us
If you have questions about account deletion or need help with your request, contact:
Email: contact@shngames.com