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Privacy Policy

Command of Europe

This page explains how information is handled for Command of Europe.

Command of Europe - Privacy Policy

Last updated: March 9, 2026

SHN Games built Command of Europe as a free mobile app. This policy explains how information is collected, used, and disclosed when you use the game.

1. Information Collection and Use

For a better experience, the game may request certain information. That information is retained on your device and is not collected directly by SHN Games.

The app uses third-party services that may collect information used to identify you:

  • Google Play Services
  • Google AdMob
  • Firebase Analytics
  • Firebase Crashlytics

2. Data Collected by Third-Party Services

Google AdMob

Google AdMob is used to show interstitial and rewarded ads. AdMob may collect:

  • Approximate location derived from your IP address
  • Device identifiers, including Android Advertising ID and Apple IDFA when authorized
  • Ad interaction data such as impressions, clicks, and conversions
  • Diagnostic data such as SDK performance and error rates

This data is processed by Google to deliver and measure ads.

Firebase Analytics

Firebase Analytics is used to understand how players interact with the game. Firebase Analytics may collect:

  • App Instance ID
  • Session data such as screen views, session duration, and feature usage
  • Device information such as model, operating system, app version, and language
  • Country or region derived from IP address
  • App events such as game starts, settings changes, and feature usage
  • User properties such as preferred difficulty and game statistics

SHN Games does not collect your name, email address, or personal contact information through Firebase Analytics, and does not link analytics data to a personal identity.

Firebase Crashlytics

Firebase Crashlytics is used to collect crash reports and improve stability. Crashlytics may collect:

  • Crashlytics Installation UUID
  • Stack traces and exception messages
  • Device model, operating system version, RAM, and disk state
  • App foreground and background state
  • Diagnostic breadcrumbs such as the last viewed screen before a crash

Crash data is not linked to your identity. Crashlytics data is retained by Firebase for 90 days.

3. In-App Purchases

Command of Europe offers optional in-app purchases. Payment processing is handled entirely by the Apple App Store or Google Play Store. SHN Games does not collect, store, or access your payment card or bank information.

4. Local Data Storage

The app stores preferences and game progress locally on your device. This includes settings such as sound volume, graphics preferences, tutorial completion state, and progression data. That local data is not transmitted to SHN Games.

5. Advertising and Consent

Ad Personalization

The game displays ads through Google AdMob. In regions where consent is required, Google User Messaging Platform is used to present a consent dialog before personalized ads are served. If you decline, you may still see ads, but they will not be personalized.

App Tracking Transparency on iOS

On iOS, the game requests permission through Apple's App Tracking Transparency framework before accessing IDFA. If you deny permission, the IDFA is not accessed and ads are not personalized using cross-app tracking data.

Ad Content

The ad configuration is set to filter content for a general audience. Mature, gambling, and otherwise inappropriate ad categories are not intended to be served.

Removing Ads

The app offers an in-app purchase that removes interstitial ads. Rewarded ads that you choose to watch voluntarily may still remain available.

6. Log Data

When an error occurs in the app, third-party tools may collect log data on your device. This can include your IP address, device name, operating system version, app configuration, time and date of use, and related diagnostic statistics.

7. Cookies

The app does not use cookies directly. However, third-party code and libraries may use similar technologies to collect information and improve their services.

8. Service Providers

SHN Games may use third-party companies and individuals:

  • To facilitate the service
  • To provide the service on our behalf
  • To perform service-related work
  • To help analyze how the service is used

Those third parties may have access to personal information only as needed to perform their assigned work.

9. Security

SHN Games uses commercially reasonable measures to protect information. Data transmitted between the app and third-party services is encrypted using TLS. No method of storage or transmission is completely secure.

10. Links to Other Sites

The app may contain links to third-party websites. SHN Games is not responsible for the content or privacy practices of those external services.

11. Children's Privacy

This service is not directed to children under 13. The app is not part of Google's Designed for Families program and is not listed as Made for Kids on the Apple App Store. If SHN Games discovers that a child under 13 has provided personal information, that information will be deleted.

12. GDPR Rights for European Users

If you are located in the European Economic Area, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Receive a portable copy of your data
  • Object to certain processing
  • Withdraw consent for ad personalization

Requests can be sent by email. SHN Games will respond within 30 days.

You can also adjust ad personalization preferences through your device settings:

  • Android > Settings > Google > Ads
  • iOS > Settings > Privacy & Security > Tracking

13. CCPA Rights for California Users

California residents may have the right to:

  • Know what personal data is collected
  • Know whether personal data is sold or disclosed and to whom
  • Say no to the sale of personal data
  • Access personal data
  • Request deletion of personal data
  • Avoid discrimination for exercising privacy rights

SHN Games states that it does not sell your personal data.

14. Data Retention

  • Firebase Analytics data follows Google's default retention settings
  • Firebase Crashlytics data is retained for 90 days
  • AdMob data follows Google's advertising data policies
  • Local device data remains until you uninstall the app or clear app data

You can reset your advertising identifier through your device settings at any time.

15. Changes to This Privacy Policy

This policy may be updated from time to time. Changes will be posted on this page.

16. Contact Us

If you have questions or suggestions about this privacy policy, contact:

Email: contact@shngames.com