Countryballs at War - Privacy Policy

Last updated: February 19, 2026

1. Introduction

This privacy policy explains how SHN Games ("we", "us", "our") collects, uses, and protects your information when you play Countryballs at War ("the Game"). This policy applies to all platforms on which the Game is available.

By downloading, installing, or playing the Game, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Gameplay Data

We may collect the following gameplay-related data to improve the Game and provide features:

Game progress: Level completion, achievements, and in-game statistics.
Gameplay interactions: Actions taken within the Game to help us identify bugs, balance gameplay, and improve the user experience.
Session data: Duration and frequency of play sessions.

2.2 Device Information

We may collect basic device information, including:

Device type and model
Operating system and version
Device language and region settings
Unique device identifiers (such as advertising identifiers, which you can reset through your device settings)

2.3 Information from Third-Party SDKs

The Game may include third-party software development kits (SDKs) for the following purposes:

Advertising: To display ads within the Game. Ad network partners may collect device identifiers and usage data to serve relevant ads.
Analytics: To collect anonymized usage data that helps us understand how players interact with the Game and identify areas for improvement.
Crash reporting: To collect diagnostic data when the Game encounters errors, helping us fix bugs and improve stability.

3. How We Use Your Information

We use the information we collect for the following purposes:

Game operation: To provide, maintain, and update the Game.
Improvement: To analyze gameplay patterns and improve game balance, features, and user experience.
Advertising: To display ads within the Game. We may use device identifiers to enable ad serving.
Bug fixing: To identify, diagnose, and resolve technical issues.
Analytics: To understand player behaviour and trends in aggregate.

4. Third-Party Services

The Game may use the following categories of third-party services:

Ad networks: For serving advertisements within the Game. These partners may collect and use device identifiers and usage data in accordance with their own privacy policies.
Analytics providers: For collecting and analysing anonymized gameplay and usage data.
Crash reporting services: For receiving and processing diagnostic information when errors occur.

Each third-party service operates under its own privacy policy. We encourage you to review the privacy policies of these services.

5. Children's Privacy

We take children's privacy seriously. In accordance with the Children's Online Privacy Protection Act (COPPA) and similar regulations:

We do not knowingly collect personal information from children under the age of 13 (or the applicable age in your jurisdiction).
If the Game includes features that allow user communication, appropriate safeguards are in place.
If you are a parent or guardian and believe that your child has provided personal information through the Game, please contact us at contact@shngames.com and we will promptly delete such information.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

Access: Request information about the data we collect.
Deletion: Request deletion of your data.
Opt-out of personalised advertising: You can opt out of personalised ads by adjusting your device advertising settings or by contacting us.
Withdraw consent: Where processing is based on consent, you may withdraw it at any time.

7. Data Retention

We retain gameplay and device data only for as long as necessary to fulfil the purposes described in this policy. Anonymized and aggregated data may be retained indefinitely for analytics and game improvement purposes.

8. Data Security

We implement reasonable technical and organisational measures to protect the information we collect. However, no method of electronic storage or transmission is completely secure.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected by an updated "Last updated" date at the top of this policy. Continued use of the Game after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this privacy policy, please contact us at:

Email: contact@shngames.com